super Privacy Policy

1. Introduction to super's Commitment

Welcome to super! We are dedicated to providing a secure and enjoyable online gaming environment. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the super platform, websites, and services. By using our services, you consent to the data practices described in this policy. We ensure that every interaction, every spin, and every game you play is underpinned by robust privacy principles.

Our commitment extends to complying with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) where relevant. We encourage you to read this policy carefully to understand how we protect your privacy and empower you to master your data settings.

2. Information We Collect

To provide you with the best possible super gaming experience, we collect various types of information. This includes:

2.1. Personal Identifiable Information (PII)

• Registration Data: When you register for a super account, we collect information such as your name, date of birth, email address, phone number, residential address, and nationality. This helps us verify your identity and ensure you meet legal age requirements for iGaming.
• Financial Information: For deposits and withdrawals, we collect payment method details (e.g., bank account number, credit/debit card details). All financial transactions on the super platform are encrypted and processed securely.
• KYC (Know Your Customer) Documentation: To comply with anti-money laundering (AML) regulations, we may request copies of your identification documents (e.g., passport, driving license) and proof of address (e.g., utility bill).

2.2. Non-Personal Information

• Usage Data: We collect information about how you interact with the super platform, including your gaming activities, bets placed, wins/losses, time spent on games, and features used. This helps us to tailor your experience and recommend games you might enjoy.
• Technical Data: This includes your IP address, browser type and version, operating system, device type, and unique device identifiers. This data is crucial for maintaining the security and performance of our services.
• Communication Data: Records of your interactions with our customer support (e.g., live chat transcripts, emails) are collected to improve our service quality and resolve any issues you may encounter. We strive to provide ace customer support at all times.

3. How We Use Your Information

Your information is primarily used to operate, maintain, and improve the super platform and services. Specific uses include:

• Account Management: To create, maintain, and manage your super account, verify your identity, and process your transactions.
• Service Provision: To enable you to participate in our online casino games, sports betting, and other iGaming services.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent or illegal activities, ensuring the integrity and security of the super platform. This is a critical aspect of our commitment to a safe environment.
• Customer Support: To provide efficient and effective customer support, respond to your inquiries, and resolve any technical or account-related issues.
• Personalization: To personalize your gaming experience, offer tailored promotions, and recommend games or services based on your preferences and usage patterns.
• Marketing and Promotions: To send you updates, newsletters, and promotional offers about super products and services that we believe might interest you. You have the right to opt-out of marketing communications at any time.
• Legal and Regulatory Compliance: To comply with legal obligations, regulatory requirements, and enforce our Terms & Conditions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in limited circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, marketing agencies, and data analytics providers. These providers are contractually obligated to protect your data and only use it for specified purposes.
• Legal and Regulatory Authorities: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will ensure appropriate safeguards are in place to protect your privacy.
• Affiliates: Your data may be shared with our corporate affiliates to provide joint content and services, detect and prevent potentially illegal acts, and guide decisions about products, services, and communications.

5. Data Security

super employs robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:

• Encryption: We use industry-standard SSL (Secure Socket Layer) encryption technology to protect your data during transmission.
• Access Controls: Access to your personal data is restricted to authorized employees and service providers who need the information to perform their job functions.
• Firewalls and Intrusion Detection: Our systems are protected by advanced firewalls and intrusion detection systems to prevent unauthorized access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems. We are always striving to master the latest security technologies.

While we implement stringent security measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We encourage you to also take steps to protect your account, such as using strong passwords and not sharing your login details.

6. Your Rights

As a user of the super platform, you have certain rights regarding your personal data. These rights include:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or in certain other situations.

To exercise any of these rights, please contact our support team via the Contact Us page or directly through our Support channels. We are committed to helping you master control over your personal information.

7. Cookies and Tracking Technologies

super uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide personalized content and advertising. Cookies are small text files stored on your device that help us remember your preferences and optimize site functionality.

By using our services, you consent to our use of cookies as described in our dedicated Cookies Policy. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by super. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

super reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the super platform after any modifications constitutes your acceptance of the updated policy.

10. Responsible Gaming

As part of our commitment to user well-being, super fully supports and promotes Responsible Gaming practices. Our privacy measures are designed to protect vulnerable players by ensuring that data related to self-exclusion or other responsible gaming tools is handled with the utmost care and confidentiality. We believe in providing a safe and controlled environment where every spin is enjoyable.

11. GDPR Compliance

For users within the European Economic Area (EEA), super adheres to the principles and requirements of the General Data Protection Regulation (GDPR). Our commitment to data protection is further detailed in our GDPR Compliance statement, ensuring your rights are upheld in line with the highest international standards.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact our dedicated support team. You can reach us via:

• Email: [email protected]
• Live Chat: Available 24/7 on our Support page.
• Contact Form: Fill out the form on our Contact Us page.

We are here to help you master your privacy and ensure your experience with super is nothing short of exceptional.

13. Effective Date

This Privacy Policy is effective as of May 28, 2026.